Degraded performance on Bank iD services

Incident Report for Digisign

Resolved

This incident has been resolved.
Posted Oct 08, 2026 - 14:14 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2026 - 12:18 CEST

Investigating

We are currently experiencing intermittent technical difficulties with identity verification and document signing via Bank iD. Clients may encounter temporary service disruptions; in many cases, simply retrying the request will succeed. We are working closely with the provider to resolve the issue as soon as possible.
Posted Oct 08, 2026 - 10:36 CEST
This incident affected: External services (BankID).